Welcome to Rye Youth Zone (“the Club”). These Terms and Conditions outline the rules and guidelines for the use of our services, facilities, and participation in our activities. By registering for or attending any of our events or programs, you agree to be bound by these terms.
1. Eligibility
– Our youth club is open to young people aged 11 to 17 years.
– Membership is subject to approval by the Club’s management.
– Parents or guardians must complete a registration form for minors (under 18) before they can participate in activities.
2. Membership Registration
– Parents or guardians of all participants must complete and submit a registration form with accurate information.
– Parents or guardians of all members must provide emergency contact details and inform us of any medical conditions or allergies that could affect their participation in our activities.
– Membership is valid for 1 year, after which it must be renewed.
3. Code of Conduct
– We expect all members to behave respectfully, follow instructions from staff and volunteers, and treat other members with kindness and courtesy.
– Bullying, discrimination, or any other harmful behavior will not be tolerated.
– Members must respect the Club’s property and facilities. Any damage or misuse of property will result in disciplinary action, which may include suspension or termination of membership.
4. Activities and Events
– The Club offers a variety of activities, including sports, arts, educational programs, and social events.
– All activities are supervised by qualified staff or volunteers.
– Participants must follow all health and safety guidelines provided during each activity. Failure to do so may result in being excluded from an activity.
5. Health and Safety
– The Club is committed to providing a safe environment for all members. We follow all UK health and safety regulations.
– Participants should inform staff of any medical conditions or special requirements.
– In case of emergency, the Club will contact the parent or guardian using the details provided in the registration form.
6. Photography and Media Consent
– From time to time, the Club may take photographs or videos of members participating in activities for promotional purposes. We will only use images or videos of children and young people whose parents or guardians have given their consent in the registration form.
7. Data Protection
– The Club collects personal data as part of the registration process. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR).
– Your data will only be used for the purposes of Club administration or activities, and emergency situations.
– For more information on how we handle your data, please refer to our Privacy Policy [link to privacy policy].
8. Cancellation and Refund Policy
– If a participant is unable to attend an event or activity, please inform the Club as soon as possible.
– For activities that involve a cost, refunds may be available in certain circumstances, subject to the Club’s discretion and the terms of the specific program.
– The Club reserves the right to cancel events or activities due to unforeseen circumstances (e.g., poor weather or insufficient attendance). In such cases, members will be notified and offered alternative arrangements or a refund where applicable.
9. Liability
– The Club takes all reasonable steps to ensure the safety of its members; however, members attend activities at their own risk.
– The Club will not be liable for any loss, damage, injury, or other unforeseen events unless caused by negligence or breach of statutory duty.
10. Amendments to Terms
– The Club reserves the right to update or change these Terms and Conditions at any time. All changes will be communicated to members via [email/website] and will be effective immediately upon posting.
– It is the responsibility of members and their guardians to regularly check for any updates.
11. Complaints and Disputes
– We are committed to ensuring a positive experience for all members. If you have a complaint or concern, please contact us at info@theryz.com.
– Complaints will be handled fairly and promptly, in accordance with our internal complaints procedure.
12. Governing Law
– These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
– Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Us
For more information or if you have any questions regarding these Terms and Conditions, please contact us at:
Rye Youth Zone (RYZ)
Email: info@theryz.com
Phone: 07497 156 098
Address: Rye and District Boys Club, Mermaid Street, Rye, TN31 7ET